Quality Process

To guarantee quality, we continuously liaise with the clients and candidates to ensure that the recruitment process runs as smoothly as possible and that all expectations are met. Communication with both parties is the key to make the transition as easy as possible. Quality for SAA EST is not just about allocating candidates, it is also about easing the burden on the client by engaging in innovatory ways of recruitment. We support our candidates throughout the employment process, and where contract hire, the support is provided throughout their careers.


Conformity - Adhere to the Client service requirments, rules and regulations

Standard - High quality Standard at all times

Quality - Quality driven to meet client requirments

Reliablity - Show consistency and beprepared to respond to the clint needs at all times


Traceability - Traceability to service requirements and solutions

Consistency - Consistency with service requirements

Compliance - compliance with client requirements and standards

Feasibility - Feasibility of the servicing, implimentation of the operations


Professionnalism - Highest calibre applicants who show integrity, responsiveness and consistency

Qualification - Applicants equipped with the right qualification, knowledge & skillset for the job

Experience - Talented applicants who are preapred to drive innovation through creativity

Commitments - Candidates who are willing to learnand improved at all the time